Our milestones

1993

Original joint venture established with South Staffs Water

1994

First mailings and first members under the South Staffs and Anglian Water brands

1997

Reached 1 million customers

2001

Launched Doméo as a joint venture with Veolia in France

2003

HomeServe USA launched

2004

Demerger from South Staffs Water and listed on UK stock exchange in our own right

2007

We acquired Reparalia in Spain and signed a partnership with Endesa

2009

Exited our repair business with household insurers in the UK

2010

Reached 5 million customers

2010

Acquired National Grid's energy services business in the US

2010

Launched in Italy

2011

We took full control of our French business, buying out Veolia’s shareholding

2011

Regulatory issues in UK business

2012

Launched in Canada and Germany

2013

Established HomeServe Alliance as our first innovation incubator business in the UK

2014

Doubled customers in Spain in 1 year

2014

Proved out the model with Enel in Italy