Our vision & mission

Our vision

To become the world's favourite plumbers, heating engineers and electricians.

Our mission

To provide home assistance membership, which frees our customers from the worry and inconvenience of emergencies, repairs and installations.


Our business is built on developing long-term relationships with our affinity partners, offering our customers home assistance in respect of plumbing, heating and electrical-related emergencies and repairs.  We plan to extend our services to include provision of heating installations.  We provide our services through the use of directly employed, franchised and sub-contract networks of engineers.

With the customer clearly at the heart of the business, we have developed strategies to enable us to fulfil our vision and mission.