Annual Report 2016

"This has been another very good year for HomeServe with all businesses performing well.

We are particularly excited by the prospects for our US business. Profits have increased significantly whilst at the same time delivering strong customer growth. The agreement to acquire Utility Service Partners, whilst providing a significant boost to FY18 profits will increase our US affinity partner households by 9m to 42m and will, as a result, enable us to accelerate our growth.

In the UK we have a strong business, which has grown profit and customers. France had an excellent year, achieving the 1.0m customer milestone, and we saw continued customer and profit growth in Spain.

I am confident we will deliver on our expectation of further good growth in FY17, alongside continued investment in marketing, business development, international expansion and innovation initiatives."

- Richard Harpin, Chief Executive