| UK KPIs | HY23 | HY22 | Change | |
| Affinity partner households | m | 24 | 23 | +5% |
| Customers | m | 1.4 | 1.5 | -8% |
| Income per customer | £ | 147 | 142 | +4% |
| Policies | m | 3.8 | 4.2 | -9% |
| Policy retention rate | % | 80% | 78% | +2ppts |
| North America KPIs | HY23 | HY22 | Change | |
| Affinity partner households | m | 76 | 72 | +5% |
| Membership Customers | m | 4.6 | 4.8 | -4% |
| Income per membership customer | $ | 121 | 111 | +9% |
| Membership Policies | m | 8.5 | 8.5 | - |
| Policy retention rate | % | 84% | 86% | -2ppts |
| France KPIs | HY23 | HY22 | Change | |
| Affinity partner households | m | 19 | 19 | - |
| Customers | m | 1.2 | 1.2 | +2% |
| Income per customer | € | 118 | 108 | +8% |
| Policies | m | 2.7 | 2.5 | +7% |
| Policy retention rate | % | 87% | 88% | -1ppt |
| Spain KPIs | HY23 | HY22 | Change | |
| Affinity partner households | m | - | - | - |
| Customers | m | 1.0 | 0.8 | +21% |
| Income per customer | € | 44 | 60 | -26% |
| Policies | m | 1.1 | 1.0 | +15% |
| Policy retention rate | % | 81% | 82% | -1ppt |
| Home Experts KPIs | HY23 | FY22 | Change | |
| Checkatrade trades | k | 47 | 44 | +7% |
| Habitissimo trades | k | 9 | 12 | -28% |
| Checkatrade website visits | m | 20 | 18 | +8% |
| Habitissimo website visits | m | 14 | 25 | -46% |