UK KPIsHY23HY22Change
Affinity partner householdsm2423+5%
Customersm1.41.5-8%
Income per customer£147142+4%
Policiesm3.84.2-9%
Policy retention rate%80%78%+2ppts

North America KPIsHY23HY22Change
Affinity partner householdsm7672+5%
Membership Customersm4.64.8-4%
Income per membership customer$121111+9%
Membership Policiesm8.58.5-
Policy retention rate%84%86%-2ppts

France KPIsHY23HY22Change
Affinity partner householdsm1919-
Customersm1.21.2+2%
Income per customer118108+8%
Policiesm2.72.5+7%
Policy retention rate%87%88%-1ppt

Spain KPIsHY23HY22Change
Affinity partner householdsm---
Customersm1.00.8+21%
Income per customer4460-26%
Policiesm1.11.0+15%
Policy retention rate%81%82%-1ppt

Home Experts KPIsHY23FY22Change
Checkatrade tradesk4744+7%
Habitissimo tradesk912-28%
Checkatrade website visitsm2018+8%
Habitissimo website visitsm1425-46%